Training & Speaking

Our 🎉 introductory course on Trauma-Informed Design 🎉 launched on LinkedIn Learning. You may be able to watch this with a free introductory trial or you may have access through a library or university. This offers a good foundation for learning!

We offer talks and training related to trauma-informed design and technology for those interested in bringing care to their work. From an introductory 1-hour talk to spark awareness to week-long in-depth training, we can meet your needs. We aim to provide the theory and practical skills individuals, teams, and organizations need to become trauma-informed and sustain it long into the future.

Scroll down to see what others say about our work.

Frequently requested trainings

  • Introduction to Trauma and Trauma-Informed Principles

  • Introduction to Trauma-Informed Design and Research

  • Trauma-informed Research (in-depth with examples and best practices)

  • Preventing Secondary Trauma for Design and Research Teams

  • Trauma-informed Design (on websites, apps, social media, etc. based on the latest research findings)

All trainings are customized to meet your team’s needs. We have conducted training for various types of organizations, both non-profit and for-profit. We are happy to talk with you about your needs and co-design an excellent workshop with you.


Recent public events

Avoid Harming Your Team and Users for Rosenfeld Media

Trauma-informed Design talk for UX Akron

Introduction to Trauma-Informed Technology and the Vital Role Clinicians Play at the University of Buffalo (link to course coming soon)

Trauma-informed Design at the Design Forge Conference 2024

Trauma-Informed Content Moderation at All Things In Moderation 2024

What others say about us

  • Melissa and Carol are the go-to people to learn from if you want to be more trauma-informed in your tech work. Between their knowledge of trauma and the tech industry, their expertise is unmatched. The combination of theory and practical information is fantastic. They guide you through comprehension and implementation, leaving you with not only better products but the tools for sustainability. Highly recommend!

    Jakki Bledsoe, Product Manager, AnnieCannons

  • This was an outstanding workshop. The facilitators were exceptional, from subject matter expertise to real-world experience and examples, to fostering an engaging and inclusive group environment.

    Participant from Advancing Research 2023 in post-workshop survey

  • These two remarkable and knowledgeable women get “trauma” and understand the needs of clients in this space and the importance of trauma informed practice in the tech space. They know with clarity what trauma informed tech looks like and how it should be used, so not to retraumatise people and reduce barriers.

    Tracey Groombridge, Trauma Trainer, Lifeline Tasmania, Australia