Consulting Services

We offer consulting to support teams and organizations to be more trauma-informed in their tech work. You may need some direction if you hope to create or improve a digital experience. We typically help with:

Trauma-informed heuristic evaluation

We evaluate websites, apps, and other digital systems using an adapted form of a traditional heuristic evaluation. Let’s ensure you are following both research-based user experience heuristics and trauma-informed principles in all your products.

We charge a flat project fee or hourly rate for our services depending on the scope, clarity, and needs of the project. Please don’t hesitate to reach out to discuss possibilities for consulting or training workshops.

Trauma-informed research planning

Trauma-informed educational reviews

We can help your team mitigate the risk of harming participants in your research and add safeguards to avoid secondary trauma. We can help you conduct research that is trauma-informed and culturally sensitive and/or train your design/product/research team in these topics.

Trauma-informed research

Conducting research on a sensitive topic or with youth? Want extra capacity on your team? We have experience in many types of research methods, including but not limited to:

  • interviews

  • surveys

  • focus groups

  • diary studies

  • experience sampling

  • heuristic evaluation

  • usability testing

  • content testing

Let’s talk about what you want to learn, and we can help you get the answers you need with trauma-informed research.

We offer a trauma-informed review service to ensure your educational materials, such as online courses or training modules, are safe, inclusive, and accessible to broad audiences. Trauma affects how people engage with content, and our reviews focus on minimizing risks of re-traumatization, ensuring emotional safety, promoting clarity, and incorporating diverse perspectives. Through a thorough evaluation, we identify opportunities to improve your materials using research-backed trauma-informed principles. The result is instructional and content design that fosters a supportive and positive learning environment. Help your learners feel respected and empowered to reach their educational goals.