Want to be (more) trauma-informed?

We can help!

Pink hearts floating in a digital world with computers and other tech items

  • Carol and Melissa are engaging and generous facilitators and experts in their work. I emerged from their workshop as a more compassionate researcher with a clear vision for how to better care for research participants, my team, and myself. 10/10 would recommend!

    –  Josh Rosenberg, Lead User Experience Researcher, DonorsChoose

We make technology, services, and research more trauma-informed.

The way we work in technology is often unintentionally harmful. We don’t think carefully enough about the consequences of our websites, apps, and other digital systems. We can also accidentally harm people in our design research.

The good news is this is all fixable and preventable. Applying a trauma-informed approach throughout the design and research process leads to user-friendly technology that is:

  • safer

  • more trustworthy

  • supportive

  • collaborative

  • empowering

  • inclusive

Who doesn’t want that for their technology users, employees, and beyond?

Get to know us by listening to this recent podcast interview:

Episode 10 Museum X posdcast by Stefanie Mabadi on Trauma-Informed Digital Design, Orange background with headshots of Melissa, Carol, and Stefanie

  • I really appreciate Carol and Melissa's work. Not only are they making a critical contribution to trauma-informed research practices, but they are scaling up their impact through their teaching and their generous sharing of their knowledge with the broader research community. They are helping us all to become better advocates for our users' mental health.

    –  Lou Rosenfeld, Publisher and Owner, Rosenfeld Media

Trauma is common in our world – and it often changes people.

“After a traumatic experience, the human system of self-preservation seems to go onto permanent alert, as if the danger might return at any moment.”

– Dr. Judith Herman, Trauma and Recovery

Trauma is a global health epidemic says the World Health Organization:

  • 70% of people globally report experiencing at least 1 traumatic event in their lifetime.

  • 30.5% report experiencing 4 or more.

Get in touch

Are you working on a digital project and want help? Need a speaker or training? Or want to collaborate in another way? Please get in touch.